Elmira, NY

(607) 734-4582

Horseheads, NY

(607) 739-8318

Waverly, NY

(607) 565-8128

MENU

Can Custom Orthotics Really Help Plantar Fasciitis? Here’s What to Know

Person with Plantar Fasciitis with white background.

At Thurber and Thurber Podiatric Medicine and Foot Surgery, serving Horseheads, Waverly, and Elmira, New York, patients often show up suspecting they have plantar fasciitis: that stabbing heel pain first thing in the morning or after long periods of standing. What many aren’t as clear on is whether custom orthotics can really make a difference. Short answer: yes, but there’s more to it than just slipping an insert into your shoe and hoping for the best.

Why Plantar Fasciitis Happens

Plantar fasciitis is caused by inflammation in the plantar fascia, the thick band of tissue spanning the bottom of your foot. When that tissue gets overstressed, often from repetitive motion, flat feet, high arches, or simply wearing unsupportive shoes, it can lead to heel and arch pain. Over time, that pain can shift how you walk, throwing off everything from your knees to your lower back.

What Makes Custom Orthotics Different from Store-Bought Inserts

A lot of people try drugstore insoles before they see a podiatrist. While off-the-shelf inserts can provide temporary cushioning, they’re not made for your specific foot shape, gait, or pressure points. That’s where custom orthotics come in.

At Thurber and Thurber Podiatric Medicine and Foot Surgery, custom orthotics are built from detailed measurements and sometimes imaging that maps exactly how your foot moves. These devices aren’t just padding. They’re designed to realign the foot’s structure, distribute weight more evenly, and reduce strain on the plantar fascia.

How Orthotics Fit Into a Broader Treatment Plan

Custom orthotics are rarely the only tool used to manage plantar fasciitis. Dr. Thomas Thurber, Dr. Charles Thurber, and the team typically combine them with stretching exercises, footwear guidance, and in some cases, additional interventions like corticosteroid injections or physical therapy referrals. The orthotics help reduce the day-to-day irritation, giving your foot a better chance to heal without constant stress.

For patients with chronic or recurring plantar fasciitis, custom orthotics often mean the difference between constant discomfort and steady relief.

What to Expect When Getting Fitted

The fitting process isn’t complicated, but it does require attention to detail. After an initial evaluation, impressions or scans are taken to capture the exact contours of your foot. Once the orthotics are ready, there’s usually a short adjustment period as your body adapts to the improved support.

At our Horseheads, Waverly, and Elmira, New York, offices, the team makes sure each patient knows how to use their orthotics correctly and how to monitor their progress.

It’s About Long-Term Relief, Not Just Quick Fixes

Custom orthotics aren’t magic, but when matched with the right treatment plan, they offer real, lasting support. If plantar fasciitis is slowing you down, scheduling a visit with Thurber and Thurber Podiatric Medicine and Foot Surgery is the right move. Call us at these numbers:

Contact Us

Our Location

Hours of Operation

Elmira Office

Monday - Friday:

8:30 am - 5:00 pm

Saturday, Sunday:

Closed

Horseheads Office

Monday, Friday:

8:30 am - 5:00 pm

Tuesday - Thursday:

8:30 am | 5:00 pm + evening hours

Saturday, Sunday:

Closed

Waverly Office

Monday - Friday:

8:30 am - 5:00 pm

Saturday, Sunday:

Closed